Privacy Policy

Last Updated: 20/11/2024

Superior Trailers (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website superiortrailers.com.au (the “Website”) and purchase our trailers and related products online.

1. Information We Collect

When you visit our Website or make a purchase, we may collect the following types of information:

a. Personal Information

Name
Email address
Phone number
Billing and shipping address
Payment details (processed securely through third-party payment gateways)

b. Non-Personal Information

IP address
Browser type
Operating system
Pages visited and time spent on the Website
Cookies and similar technologies (see Section 6)

c. Order Information

Details of trailers or other products you purchase
Order date, amount, and preferences

2. How We Use Your Information

We use the information we collect for the following purposes:

To process and fulfill your orders, including delivery and invoicing.
To communicate with you regarding your orders, inquiries, or support requests.
To send promotional emails (if you have opted in).
To improve our Website, products, and services.
To comply with legal obligations or resolve disputes.

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share your information with:

Service Providers: Third-party companies that help us with order fulfillment, payment processing, and shipping.
Legal Obligations: Authorities or regulators, if required by law.
Business Transfers: If we merge, sell, or restructure our business.

4. Data Security

We implement robust security measures to protect your information, including encryption for online transactions and secure data storage. However, no system is completely secure. By using our Website, you acknowledge and accept the inherent risks of online data transmission.

5. Your Rights

Depending on your location, you may have the following rights:

Access your personal data.
Correct inaccurate or incomplete data.
Request data deletion.
Opt-out of marketing communications.
Restrict or object to data processing.

To exercise these rights, contact us at sales@superiortrailers.com.au.

6. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience and analyze website performance. Cookies may include:

Essential Cookies: Necessary for website functionality.
Performance Cookies: Collect data about website usage.
Marketing Cookies: Track your preferences for personalized advertisements.

You can manage cookies through your browser settings.

7. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before sharing your information.

8. Children’s Privacy

Our Website is not intended for individuals under the age of 18. We do not knowingly collect information from minors.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with the “Last Updated” date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Superior Trailers
25 Wright Place, Algester, QLD 4106
sales@superiortrailers.com.au
0451 167 818

Compliance with Australian Privacy Laws
This Privacy Policy ensures transparency in how we handle your data and complies with applicable Australian privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

If you have any concerns or wish to exercise your rights under Australian law, such as accessing or correcting your personal information, please contact us using the details provided in Section 10.